22-22 GOODMARK PLACE, TORONTO, ON  M9W 6R2  (416) 675-2223  (888) 417-7222

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About Us

 
 

 

PRECISION'S APPROACH

           With over 10 years in the property management business, we at Precision have the experience and knowledge to effectively manage your Non-Profit Corporation.  We have an enthusiastic team comprised of Senior Managers, Property Managers, Housing Administrators, Engineers, Accountants and Administrative staff.   We have worked hard to understand the needs of our clients, and have designed and developed strategies to better the operation of the Non-Profits we manage.  Not only are we committed to improvement; we also pride ourselves in providing a consistent level of dedicated service to our clients.

            The Downloading of Social Housing (Bill 128) has had a significant impact on your community.  We are committed to adapt to these changes and are constantly upgrading our systems.  It is because of our ability to stay abreast of the changes and become efficient in our operations that we have managed to be competitive in the market place and have retained a large client base.

            We have taken the time and asked our clients what they expected from us. We provide professional financial reporting, cost control, property maintenance, administration, and resident and employee relations. We found that our clients' goals closely reflected our own objectives.  Our clients have set high performance standards for us and we are committed to serve your Non-Profit at such a level.

            We hope that our knowledge and understanding of your requirements and our commitment to some of the highest standards in this industry, as well as the continuity that we can provide will allow us to become your Manager for many years to come.

MISSION STATEMENT

            We will endeavor to provide you with the highest standard of property management, to enhance the property values for your community, to build positive relationships with the Board of Directors and Residents, and to provide you with a professional and enthusiastic management team who are committed to providing exceptional service.

Our Expectations and Beliefs

With regards to Residents
  • We believe in a hand on approach, which involves listening to residents, and developing an understanding of the community we serve.
  • We believe that each resident should be treated equally and with respect.
  • We believe that information entrusted to us is to be kept confidential.
  • We believe in enhancement of property values.

With regards to Directors of the Board

  • We believe in being courteous, professional and honest in our relationship.

  • We believe in working as a team toward common go.

  • We provide commitment and dedication.  We believe in the ability to lead and succeed.

With regards to our Staff

  • We believe in working as a team.

  • We believe in showing leadership.

  • We believe in listening.

  • We believe in honesty and integrity.

  • We believe in challenging our staff to be the best they can be.

  • We believe in providing learning opportunities for staff to strengthen their skills and capabilities.

  • We believe in treating employees equally and fairly.

PRECISIONS COMMITMENT TO SERVICE

            Our Residents are associates and we strive to make a meaningful contribution to the quality of their community and the environment they live in.  We are uncompromising in our commitment to outstanding service.

Civility

  • Be courteous and friendly

  • Be professional

  • Show recognition

Eliminate Impersonality

  • Know your residents by name

  • Make each resident feel at home

Goals

  • To achieve 100% resident satisfaction with the quality of service we provide

  • To create a work environment that is conducive to achieving excellent customer service

Individuality Responsibility

  • Be personally responsible to all residents

  • Anticipate needs - Exceed expectations

  • Follow up to ensure satisfaction

  • Be a professional and courteous representative of Precision

Leadership

  • Train staff in developing and improving Leadership skills

  • Enable staff, through communication and training, to set and achieve service goals

  • Create a team and develop teamwork

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